Installing Photosmart printer, 1st used windows 10 driver, not HP Driver. Printer worked Scan does not work. Tried re-installing (user guide calls. Troubleshooting guide and online help for your HP Photosmart C All-in-One Use the HP Print and Scan Doctor to help resolve Printer Offline conditions. VueScan is the best way to get your HP Photosmart C working on Windows 10, Windows 8, Windows 7, macOS Mojave, and more. See why over 10 million.

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Product sold without warranty: If the printer does not show up under “Printers” right columnclick the little “Windows Update” box, wait for several minutes, phoosmart and find the Driver. How does HP install software and gather data?

HP Photosmart C All-in-One Printer How to | HP® Customer Support

This topic has been locked due to inactivity for a long period of time. Locate and stop the Print Spooler service 5. Leave the USB cable disconnected during the scah installation – reconnect when instructed to do so during the latter part of the installation procedure. Didn’t find what you were looking for?


If you have a question, please create a new topic by clicking here. Click post ” Accept as Solution ” to help others find it. The serial number provided does not match the previously selected product. Select from the products you own.

Any warranty support needed would ohw completed by the reseller that sold the product.

HP Photosmart C3180 All-in-One Printer User Guides

Click Set as the default printer. This product was sold by a reseller.

This product has been exchanged for a new or refurbished product. Click Set as the default printer Optional: Product has been exchanged: We are unable to determine your warranty status for the product and serial number provided.

Learn more about HP’s privacy policy. Update your registry using the Reg file below that will change some printer related policies for your PC: This process can take several minutes depending on the number of warranties being checked. Reinstall the HP Software and check for any difference. This product was designated to be returned to HP.


Sometimes the two are compatible with the latest Windows 10 — and sometimes, not-so-much. Choose a different product.

Message 2 of 2. Please wait while we process your request. All forum topics Previous Topic Next Topic. If the scan function is not being supported in the driver set you manage to install, the following is perhaps an exercise in futility.

Asia Pacific and Oceania.

Type a printer Name or use the default. Nonetheless, I am including it for the purpose of thoroughness. Product sold by third party: It matches the product: Please use the product number and serial numbers of the new product to validate warranty status.

Be aware that if you have other printers installed on your PC, those printers will phhotosmart to be reinstalled once completing these steps. Javascript is disabled in this browser.